Online booking for vehicle inspection that fills stations and grows revenue

Superior booking experience designed specifically for vehicle inspection businesses

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Developed since 2013

Millions of inspections annually

Running in 4 countries

CITA member

ISO/IEC 27001:2022-certified

Mobile-first

Over 60% of inspection bookings happen on a smartphone. Muster's booking interface is fully optimised for mobile and fits screens of any size

Intelligent

Muster matches each booking to a station that can actually handle the vehicle, based on size, type, and equipment availability

Revenue-focused

Muster makes it possible to pay online, apply discount codes, add extra services, and get automatic reminders before the appointment so you can get the most out of every booking

Less admin, less errors

Muster automates every step where human error or manual work would slow things down

Every customer automatically sees only the stations and time slots that match their vehicle and inspection type

No wrong-station bookings, no wasted capacity

Booking appears in the reception calendar the moment it's made and availability is instantly updated across all stations

No scheduling conflicts with double-bookings, no manual calendar management

Muster connects to national vehicle registries and fills in vehicle details automatically, so your team instantly gets all needed information

No manual data entry

Drive revenue with built-in tools

Targeted promotions

Create campaign codes with full control over how they can be used.

Define the booking window and the service period the discount covers
Apply discounts to specific products, product types, or grouped by tags for bulk management
Set a redemption limit so campaigns stay within budget
Discounts applied automatically online, and can be manually added at reception

Flexible pricing

Configure prices the way you want.

Set prices per product and per station
Create price groups based on weekdays or time slots
Different rates for drive-in, online, and prepaid customers

More revenue with upselling

Offer relevant additional services to customers at the moment they're most likely to say yes.

Configure your offers by vehicle type and inspection
Emissions tests, battery checks, and custom services presented within the flow

AI-powered dynamic pricing

If you want more impact, Muster's AI pricing module adjusts prices in real time based on demand, occupancy, and booking patterns.

Increases station utilisation
Imrpoves pricing for each station
You stay in control and set pricing rules yourself

Learn more

"After three months, unreserved slots decreased and average PTI prices increased."

Linda Taube

Marketing Manager, Carspect AB

Reduce no-shows

Automated reminders

Remind customers about appointments automatically by SMS or email ahead of every scheduled inspection.

Fully customisable message content and timing.

Explore Communication module

Pre-payment available

Offer online prepayment at booking, so customers commit to the appointment.

Online prepayment via Klarna, Paytrail, and Verifone
Offer discounts for paying in advance
Digital receipt sent automatically after payment

Design that converts

Responsive and clean

Your customers book from any device, in any language, in under a minute

Interface automatically adjusts to any screen size
Touch-optimised controls: critical actions always within reach
Fast load times on mobile networks
Consistent experience across iOS and Android
Optimised flow with no unnecessary steps

Fully branded look

Muster's booking interface is fully customisable to match your brand identity:

Logo, colours, and button styles
Confirmation text and appointment descriptions
Full front-end freedom via Booking API: embed bookings into any customer portal or service ecosystems

Direct ERP integration

With Muster’s B2B Booking API, your corporate clients manage their inspection bookings directly from inside their own fleet or ERP system without burdening your team.

Through the booking interface they can:

Check availability across chosen stations
Book inspections and register multiple vehicles in a single transaction
View and manage their existing bookings
Receive automated confirmations and inspection results

Controlled access

Muster lets you define exactly what each corporate client can see and book and applies their contract pricing automatically.

Per-client access to specific stations, services, and time slots

No manual rate calculation

Why choose Muster Online booking

Smart station matching by vehicle type and requirements
Upsell services within the booking flow
Integration with national vehicle registries for auto-filled vehicle details
B2B API for fleet and corporate clients

Mobile-first booking your customers
Automated confirmations, reminders, and follow-ups
Multilingual, works across borders and markets
Integrated payments online and on-site

GDPR compliant
Scales from 1 station to 500+
Fully managed SaaS, no IT team or infrastructure needed

“It is important for us to take care of the entire customer experience from online booking and prepayment to arrival, the waiting experience and post-reporting. Muster effectively serves the different stages of the experience and helps us give good advice to customers both before and after the inspection. At the same time, it helps minimize our financial risk and ensure our cash flow.”

Markus FalkCEO of Carspect

See the solution in action

Let's find the right fit together. Discuss your business goals with an expert and see the solutions in action. No commitment required.

Talk to Pieter ter Berg

Vice President, Mobility & Inspection